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Pepco Catches Some Heat on Twitter
Twitter users vent their frustration about the power loss to the beleaguered company. By Carol Ross Joynt
Comments () | Published July 3, 2012

Frustration has few places to go in a power outage. Luckily there’s Twitter, a cooling station of sorts. Its role as a public sounding board has been put to good use since Friday’s storm tore through the area, causing massive power outages. Most of the ire—and there’s a lot of ire—is aimed at Pepco, the power company that handles a large part of the Washington area. Pepco itself has been tweeting practically by the minute, offering encouragement, explanation, excuses, and apologies. For example, this exchange:

We pulled together a random selection of tweets from the hot and unhappy many, who may be without power but apparently not without access to social media:


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Posted at 02:15 PM/ET, 07/03/2012 RSS | Print | Permalink | Comments () | Blogs