Certainty Home Lending is delighted to welcome Krista Ellis as Area Manager within the Washington, D.C. Metropolitan Area. Krista brings with her a wealth of experience in mortgage banking, spanning over three decades, starting from her early days as a Loan Officer’s assistant. Her journey has instilled in her the crucial values of expertise and an unwavering commitment to exceptional customer service, principles that have guided her towards a successful career. With a remarkable track record of facilitating over $2 billion in loans, Krista stands as one of the leading professionals in the mortgage industry.

A passionate advocate for empowering first-time homebuyers, Krista possesses a natural talent for demystifying the mortgage process, garnering praise from countless clients for her personalized approach and unparalleled clarity. Despite her extensive tenure, Krista remains dedicated to continual improvement, transparency, and redefining the standard for customer service excellence.

Throughout her 31-year career, Krista has remained steadfastly loyal, having worked for only two companies, a true testament to her consideration of professional moves. In her pursuit of the next chapter in her career, Krista actively sought out a company that not only embraced progressive technology, vision, and values but also embodied a commitment to growth. Reflecting on her decision to join the Certainty Home Lending team, Krista remarked, “While many banks and lending institutions have chosen to scale back, I was drawn to a company that embodies forward-thinking values and an unwavering commitment to growth. To me, growth extends beyond mere business metrics; it’s about our ability to positively impact more lives.” We are thrilled to have Krista join the Certainty Home Lending Leadership Team and eagerly anticipate the continuation of her remarkable career.

Krista resides in Bethesda along with her partner, their six children, two dogs and a black cat. She enjoys dog walks with friends, her morning exercise bootcamp and spending time in Maine with her family.

SPECIALIZATION AND ACCOLADES

• Chairman’s Club • Top 1% Originator, Scotsman Guide • Top 1% Woman Originators, National Mortgage News • Top Mortgage Professionals, Washingtonian

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