With passengers already fuming over this week’s service disruptions, Metro officials have further alienated customers with a bizarre attempt to make amends for one of its recent failings.
Last Tuesday, firefighters had to evacuate roughly 200 passengers from a Blue Line train after it derailed not far from the Arlington Cemetery station. According to NBC4, first responders transported one person to a local hospital.
Now, according to NBC4’s Adam Tuss, Metro is trying to atone for this safety failure by compensating the passengers who were onboard the train when it derailed.
How much compensation is Metro providing? A SmartTrip credit worth $21.
— Adam Tuss (@AdamTuss) October 20, 2021
On a day that passengers are already fed up with the lengthy delays to their commutes, the early public reviews for the compensation package have been harsh. Here are the most unsparing that we found on Twitter:
Dying to know what a train fire is worth? $46?
— JohnGlennDC (@JohnGlennDC) October 20, 2021
Who’s running Metro? Dan Snyder? Embarrassing…..
— Juan Villalba ⚾️ (@juanjvillalba19) October 20, 2021
Just enough to catch the Red Line to my attorney’s office and back
— Kevin Stanfield (@StanfieldKevin) October 20, 2021
$21? 😂💀 WMATA’s like, we’ll buy you a coffee at Compass. Thanks and goodbye.
— Sara Phillips (@FragrantFC) October 20, 2021
you gave the customers a $21 credit? Wow, talk disgusting… I hope every one of those who were on the derailment train sues you…..
— Steven Badeau (@steven_badeau) October 20, 2021