Politics and Prose, the Connecticut Avenue bastion where Washington’s literate dependably turn out for the world’s literati, turns 30 this month. For an independent retailer, the run is astonishing—and increasingly so for a business depending on the teetering book industry.
The trick to sticking around long enough to be beloved, of course, is to change constantly while extending the illusion of familiarity. P&P’s customers still come and go, browsing, arguing, listening, eating, drinking, and recommending, all the while joining in the evolution of Bradley Graham and his wife, Lissa Muscatine—who took the lead from founders Carla Cohen and Barbara Meade in 2011—from booksellers to literary impresarios.
“The key has been to strike a balance between preserving the store’s ethos and adjusting to new industry challenges,” says Muscatine.
We asked longtime staffers for the P&P guide to surviving the disruptions of the market.
Give customers ownership.
Moving day in 1984. Photograph courtesy of Politics and Prose.
Five years after launching the store at 5010 Connecticut in the fall of 1984, Politics and Prose moved across the street to its current digs. Neighbors’ offers to help turned the move into a mass action, then a national event when NPR arrived to cover it. Over the years, the number of purported participants in the book brigade has grown apocryphally.
Break your own rules.
The store’s first author appearance, in 1984, was by political cartoonist Herbert Block, better known as Herblock. At the time, Meade once told Washingtonian, “talking an author into coming was something we had to work very, very hard at,” but soon they had more requests from writers than they had nights to fill.
Julia Child’s, in 1993, was the first event that sent a line of people winding down the sidewalk. When David Sedaris read this June, the store required customers to secure a free ticket before lining up, but to accommodate them the doors stayed open until 2 am.
Authors, too, sometimes force P&P to bend the rules. For his recent reading of The Good Lord Bird, James McBride brought a band to play music appropriate to the Civil War-era novel.
Be the store.
Henry Winkler reading from his kids’ series. Photograph courtesy of Politics & Prose.
The owners’ office has always been literally at the center of P&P, its social and intellectual hub.
Meade and Cohen read voraciously, bought all the inventory, and curated the expanding list of classes, readings, and other happenings. Graham and Muscatine remain as involved, writing a note for P&P’s weekly e-mail. You’ll also find them behind the registers and hosting events in the store every week.
Don’t try to get rich.
“There’s a great deal of profit loss when you decide quality is more important than making money,” Meade once said.
DIY.
There’s always been an appealing immediacy about the place that makes it easy for customers to connect. In the early days, Cohen and Meade had no safe—the day’s take went into a paper bag at regular intervals and got stashed under a seat cushion, to be deposited in the bank when they could.
Today the store has a print-on-demand machine, called Opus, which allows it to publish local authors. A literary journal, District Lines, began last year and recently released its second volume.
Treat staff like assets.
People wait outside of Politics and Prose to have Michelle Obama sign copies of her book. Photograph by Alamy.
In the day of Goodreads and book-obsessed Twitter feeds, customers still ask for certain booksellers by name—they want to talk over the last one and find their next page-turner.
“We’ve had so many talented, competent, interesting, and funny coworkers who share a love for literature,” says longtime employee Ron Tucker—workers so deeply, widely read that they can track down a definitive book on trail running as easily as they can tout a great World War I history.
Staffers also create the shopping experience, which at P&P is palpably homey. “Over the years, we’ve added structure to the staff,” says Tucker, “but in all the important and best ways, it’s still like the early days. We still care about each other as if we are family.”
Books are only the start.
P&P’s “SNL” debut, where Cecily Strong was David Petraeus biographer Paula Broadwell. Photograph courtesy of NBC.
Every serious bookstore seems to have readings and a cafe; P&P also has a liquor license and sells beer and wine at most events. In addition, it takes customers out—to farmers’ markets with restaurateur Alice Waters, to intimate dinners with New York Times food columnist David Tanis. This summer’s DC-brewery tour promptly sold out, as did the fall poetry class, a favorite that has sold out since it was first offered in 2006.
“Changes in the industry have forced independent bookstores to look harder at what they do best, which is to function as community centers,” says Susan Coll, P&P’s events director (and a novelist).
Those changes have transformed what was once just a very good bookstore into something else, necessary both for its own survival and for a city’s culture: “a place,” says Coll, “where people are welcome to come together and discuss ideas.”
This article appears in the September 2014 issue of Washingtonian.
Politics and Prose Celebrates 30 Years in Business
The independent bookstore shares business lessons and advice for surviving in an unstable industry.
Politics and Prose, the Connecticut Avenue bastion where Washington’s literate dependably turn out for the world’s literati, turns 30 this month. For an independent retailer, the run is astonishing—and increasingly so for a business depending on the teetering book industry.
The trick to sticking around long enough to be beloved, of course, is to change constantly while extending the illusion of familiarity. P&P’s customers still come and go, browsing, arguing, listening, eating, drinking, and recommending, all the while joining in the evolution of Bradley Graham and his wife, Lissa Muscatine—who took the lead from founders Carla Cohen and Barbara Meade in 2011—from booksellers to literary impresarios.
“The key has been to strike a balance between preserving the store’s ethos and adjusting to new industry challenges,” says Muscatine.
We asked longtime staffers for the P&P guide to surviving the disruptions of the market.
Give customers ownership.
Five years after launching the store at 5010 Connecticut in the fall of 1984, Politics and Prose moved across the street to its current digs. Neighbors’ offers to help turned the move into a mass action, then a national event when NPR arrived to cover it. Over the years, the number of purported participants in the book brigade has grown apocryphally.
Break your own rules.
The store’s first author appearance, in 1984, was by political cartoonist Herbert Block, better known as Herblock. At the time, Meade once told Washingtonian, “talking an author into coming was something we had to work very, very hard at,” but soon they had more requests from writers than they had nights to fill.
Julia Child’s, in 1993, was the first event that sent a line of people winding down the sidewalk. When David Sedaris read this June, the store required customers to secure a free ticket before lining up, but to accommodate them the doors stayed open until 2 am.
Authors, too, sometimes force P&P to bend the rules. For his recent reading of The Good Lord Bird, James McBride brought a band to play music appropriate to the Civil War-era novel.
Be the store.
The owners’ office has always been literally at the center of P&P, its social and intellectual hub.
Meade and Cohen read voraciously, bought all the inventory, and curated the expanding list of classes, readings, and other happenings. Graham and Muscatine remain as involved, writing a note for P&P’s weekly e-mail. You’ll also find them behind the registers and hosting events in the store every week.
Don’t try to get rich.
“There’s a great deal of profit loss when you decide quality is more important than making money,” Meade once said.
DIY.
There’s always been an appealing immediacy about the place that makes it easy for customers to connect. In the early days, Cohen and Meade had no safe—the day’s take went into a paper bag at regular intervals and got stashed under a seat cushion, to be deposited in the bank when they could.
Today the store has a print-on-demand machine, called Opus, which allows it to publish local authors. A literary journal, District Lines, began last year and recently released its second volume.
Treat staff like assets.
In the day of Goodreads and book-obsessed Twitter feeds, customers still ask for certain booksellers by name—they want to talk over the last one and find their next page-turner.
“We’ve had so many talented, competent, interesting, and funny coworkers who share a love for literature,” says longtime employee Ron Tucker—workers so deeply, widely read that they can track down a definitive book on trail running as easily as they can tout a great World War I history.
Staffers also create the shopping experience, which at P&P is palpably homey. “Over the years, we’ve added structure to the staff,” says Tucker, “but in all the important and best ways, it’s still like the early days. We still care about each other as if we are family.”
Books are only the start.
Every serious bookstore seems to have readings and a cafe; P&P also has a liquor license and sells beer and wine at most events. In addition, it takes customers out—to farmers’ markets with restaurateur Alice Waters, to intimate dinners with New York Times food columnist David Tanis. This summer’s DC-brewery tour promptly sold out, as did the fall poetry class, a favorite that has sold out since it was first offered in 2006.
“Changes in the industry have forced independent bookstores to look harder at what they do best, which is to function as community centers,” says Susan Coll, P&P’s events director (and a novelist).
Those changes have transformed what was once just a very good bookstore into something else, necessary both for its own survival and for a city’s culture: “a place,” says Coll, “where people are welcome to come together and discuss ideas.”
This article appears in the September 2014 issue of Washingtonian.
Most Popular in News & Politics
Slugging Makes a Comeback for DC Area Commuters
Please Stop Joking That JD Vance Killed the Pope
“I’m Angry at Elon Musk”: Former US Digital Service Workers on DOGE, the “Fork in the Road,” and Trump’s First 100 Days
DC and Commanders Will Announce Stadium Deal Today, Virginia GOP Candidate Accuses Virginia Governor’s Team of Extortion, and Trump Says He Runs the Entire World
“She Developed A Culture of Madness”: Inside the Casa Ruby Scandal
Washingtonian Magazine
May Issue: 52 Perfect Saturdays
View IssueSubscribe
Follow Us on Social
Follow Us on Social
Related
Viral DC-Area Food Truck Flavor Hive Has It in the Bag
Slugging Makes a Comeback for DC Area Commuters
The Smithsonian’s Surprisingly Dangerous Early Days
A Banned-Book-Themed Speakeasy Is Coming to Alexandria
More from News & Politics
At Arena Stage Gala, Rutter Dances and Norton Falters
Ed Martin’s Nomination Is in Trouble, Trump Wants to Rename Veterans Day, and Political Drama Continues in Virginia
Guest List: 5 People We’d Love to Hang Out With This May
Trump’s DC Prosecutor, a Former J6 Defense Lawyer, Holds Meeting to Address Crime on Capitol Hill
“Absolute Despair”: An NIH Worker on Job and Budget Cuts, RFK Jr., and Trump’s First 100 Days
Tesla’s Also Sick of DOGE, Alexandria Wants to Censor a Student Newspaper, and We Highlight Some Excellent Soul Food
Amazon Avoids President’s Wrath Over Tariff Price Hikes, DC Budget Fix May Be Doomed, and Trump Would Like to Be Pope
“Pointed Cruelty”: A Former USAID Worker on Cuts, Life After Layoffs, and Trump’s First 100 Days